Infrastructure engineering and support

Providing solutions to solve technology challenges

We help simplify anything from daily routine tasks to complex challenges that businesses face within their technology environment. Our certified engineers and best-in-class monitoring tools help ensure we meet each client’s needs.

Many organizations struggle with end-user satisfaction due to slow incident resolution time, but our experienced Helpdesk Team differentiates from other managed service providers and we have the statistics to prove it!

  • 64%  of incidents resolved on the first call.
  • 8 min.  Average time for first call resolution
  • 75%  Average incident resolution to SLA
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